Managed IT Services

  • Complete server/workstation support with 24/7/365 monitoring and proactive maintenance
  • Backup, Disaster Recovery and Business Continuity solutions
  • Email - On-Premise and Cloud-Based Options, Premium Spam Filtering & Email Security, Shared Calendars
  • 3 Service Tiers to meet your organization's needs.

Managed Services Pricing is based on your unique setup and needs - Contact Us now for details and to request a quote!


Hourly Consulting and Break/Fix Support
We offer support on a time/materials basis as well. Special rates for small nonprofits. Please contact us for more information.

Invoicing
Invoices sent on the first of the month for work completed during the previous month. Billing is on a Net-15 basis.

On-site minimum charge
1 hour. After initial minimum charge, time shall be billed in 1/4 hour increments.

Remote support minimum charge
1/4 hour billed in 1/4 hour increments.

Travel charges
Portland and close-in West-Side addresses (Beaverton & Tigard) - no charge. Other areas - hourly consulting rate (billed in ¼ hr increments) 1-way to your site.

After Hours (after 6:00pm) / Weekends / National Holidays
2 hour minimum charge for on-site work; 1/2 hour minimum charge for Remote Support.

These things will always be free
Quick questions via email/phone; Creation of shopping lists or service proposals; Purchasing advice; Suggestions for further research; The occasional bad joke and a love for all things geeky.

Go to Our Non-Profit Tech page!




© 2017 Faster Connections, Inc.